Return & Exchange Policy
Beaume Return & Exchange Policy
Your satisfaction is our priority. We offer a 14-day Return & Exchange Policy to ensure a seamless shopping experience.
Eligibility for Returns
- Our policy allows you to return items within 14 days of receiving your order.
- To qualify for a return, items must be unused, undamaged, and accompanied by proof of purchase.
Return Process
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Contact our support team at hello@beaume.co.uk with the subject line "Returns" and include:
- Your order number
- Your name
- The reason for the return
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Our team will provide instructions on where to send the returned items.
- Customers are responsible for return shipping costs, including any applicable taxes.
- We strongly recommend obtaining proof of postage to prevent lost package situations.
Refunds
- Once the returned item is received and inspected, we will send you a confirmation email regarding the refund status.
- Approved refunds will be processed within 5-7 business days, and a credit will be applied to your original payment method.
Important Notes
- Returns must be initiated within 14 days of delivery, as confirmed by the tracking information.
- Refunds will not include the original shipping costs unless the return is due to a fault on our part (e.g., defective or incorrect items).
Thank you for choosing Beaume. If you have any questions or concerns, please feel free to reach out to us at hello@beaume.co.uk.
